I was interviewed last week for an article on how companies are using collaboration technologies to reduce operating costs during the current economic downturn. The article, entitled Virtual Conference Victory for Cisco Systems , was published in the Technology section of the Financial Times today. When I spoke with the author, Joseph Menn, I tried to make it clear that using Web-based collaboration technologies like video conferencing to avoid travel costs was simply a baseline management ac

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Video Conferencing Uptake Is Really About Changing Role of Organizations